About Us
Our Story.
Our commitment is providing exceptional customer service and high-quality work in Southern Maryland and the DMV (Washington DC, Maryland, and Virginia) area. Our 35 years of experience in the body shop industry sets us apart from our competition. The wealth of expertise accompanied by the focus of exceeding customers’ expectations are the elements of our success. Using my auto experience, skills and training, I am committed to maintaining the highest standards of work. We are proud of our repeat business and positive word of mouth referrals as they stem from the commitment we make to our customers, addressing all of their needs and concerns, In addition, we strive to provide our customers with quick turnaround time, striving to meet or exceed estimated repair times.
Transparency is key for customer relationships and trust. Clearly explaining the needed work, associated costs and potential delays from the beginning builds trust and loyalty for a long-term relationship. We value our community as whole. We are involved in sponsoring local events and donating time, resources, and energy to charitable initiatives. Reaching potential new customers and providing timely and accurate information to our long-term customers is essential to our business. We strive to build a strong brand identity by promoting our business with social media, traditional advertising and currently, the launch of our new website. We encourage our satisfied customers to leave positive feedback on platforms like Google and Facebook; it helps to define customer experience. Monitoring and responding to all reviews, both positive and negative, illustrates our commitment to customer satisfaction.
What Clients Say
Gary is easy to talk to and shares his knowledge. He showed me all the options he offered and I took his recommendations. My 2002 Toyota tundra (with 187,000 miles) looks (and feels) great. The truck shines in the sunlight! It looks completely different. I'm really happy with the ceramic coating. I will be recommending him to everyone.
James Smith
I have known Gary personally for many years. It was a pleasure to get to know him professionally! I was not surprised to find he provides excellent craftsmanship and top-notch customer service. He made scheduling easy and got the project completed on my tight timeline. I am thrilled with the ceramic coating and look forward to the benefits it will provide in the coming years. I know it will be a good investment on my new car and will make it so easy to clean. Check out the shine in pics. Thank you, Gary!
Sara Vance
Gary is AMAZING! I had etched in water spots all over my car from a nearby sprinkler and it seemed to be getting worse with each car wash. After doing research and shopping around for a solution, i came across Gary. Not only did he promise but he also delivered. I mean the before and after pictures speak for Gary. He got the job done and got my car looking brand new.
Janny Ukaegbu
My recent experience left me thoroughly impressed and satisfied. From the moment I met Gary, I was confident that the level of customer service I was going to receive would be outstanding. When I arrived, Gary took the time to listen to my concerns and preferences. He walked me through the entire detailing process, explaining the benefits of each service and addressed any questions or doubts I had. He has a genuine commitment to transparency and customer satisfaction. I had the opportunity to see the equipment and supplies he uses from specialized paint prep and ceramic coating application equipment to an enormous amount of LED lighting in his work area, it was clear that he was using the best to achieve the best. After showing me around the shop he even offered to provided me a ride back home. While initially hesitant about the price of the ceramic coating service that I opted for, I can confidently say that it was worth every penny. The results were nothing short of astounding – my truck now has a brilliant shine and the paint feels smoother than before making it look better than last week when I drove it off the dealer’s lot. If you are looking to improve the appearance and longevity your vehicle deserves, I can confidently say look no further than Pro Ceramic - Best Auto Salon. Below is a photo of my Tacoma the day I picked it up and a photo 1 week later after Gary prepped and applied the ceramic coat.
Mark Dingman
Extremely happy with the transformative work by Gary, at Best Auto Salon. My hobby is detailing cars but I'm still learning and applying best practices from certified Guru's like Gary. Most recently, the Artist known as Gary, painted my calipers red and applied a clear coat to my two electric vehicles (BMW i4 and Chevy Equinox). Gary is 100% invested and takes the time to send photos as the project is underway and expertly explains every step of the process. I proudly salute Best Auto Salon